Privacy Policy

Privacy Policy

Last updated: May 2026

Probate Home Buyer is operated by Incor Property Ltd, Company Number 11774560, registered office 19-20 Bourne Court, Southend Road, Woodford Green, Essex, IG8 8HD, United Kingdom. In this policy, “we”, “us” and “our” refer to Probate Home Buyer and Incor Property Ltd.

1. Information we collect

When you contact us or submit an enquiry form, we may collect your name, telephone number, email address, property address or postcode, probate status, property details and any other information you choose to provide. We may also collect technical information such as IP address, device type, browser type, pages visited, referral source and advertising campaign information.

2. How we use your information

We use your information to respond to your enquiry, assess whether we may be able to make an offer, arrange calls or visits, liaise with relevant professional advisers where appropriate, maintain internal records, improve our website and measure advertising performance.

3. Lawful basis for processing

We process enquiry information because it is necessary to take steps at your request before entering into a potential transaction, and because we have a legitimate interest in responding to property enquiries and operating our business. Where required, we rely on your consent for marketing cookies and similar tracking technologies.

4. Google Analytics, Google Ads and conversion tracking

We use Google Analytics and Google Ads tools to understand website traffic, measure enquiries, improve advertising and assess which campaigns are effective. These tools may use cookies or similar technologies. Google may process information about your device, browser and website activity in accordance with its own policies.

5. Sharing your information

We do not sell your personal information. We may share information with service providers who help us operate the website, process enquiries, host data, provide email services, measure analytics or manage advertising. Where a transaction progresses, information may be shared with solicitors, surveyors, agents, lenders or other professional advisers involved in the matter.

6. Data retention

We keep enquiry information only for as long as reasonably necessary for the purposes set out in this policy, including responding to your enquiry, maintaining business records, dealing with legal or regulatory obligations and resolving disputes.

7. Your rights

Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to our processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.

8. Cookies

Our website uses cookies and similar technologies. More detail is set out in our Cookie Policy.

9. Security

We take reasonable steps to protect personal information, but no website or email transmission can be guaranteed to be completely secure.

10. Contact

For privacy questions, please contact info@probatehomebuyer.co.uk or write to Incor Property Ltd at 19-20 Bourne Court, Southend Road, Woodford Green, Essex, IG8 8HD, United Kingdom.